Overview

• New MTA figures show 194 major incidents from June through August, the most for a summer since 2018 despite an improvement in August.
• July recorded the highest number of infrastructure- and equipment-related delays since that metric began in 2020, and rider wait times neared a five-year high.
• Two late-July power and signal failures at West Fourth Street delayed more than 2,200 trains over two days, accounting for roughly 14% of July’s equipment-related delays.
• The E, F, N, 1 and 7 lines had the most delays tied to infrastructure problems, according to the latest report.
• MTA leaders cite relatively high on-time performance and rising customer satisfaction, while crime data show the safest July on record with major felonies down 8% year over year.