Overview
- New figures released Sept. 2 show 138 major incidents in June and July, the highest for those months since 2018.
- July recorded more delays tied to infrastructure and equipment than any month since that metric began in 2020.
- Rider wait-time measures on platforms and in trains climbed to near five-year highs during the summer.
- The MTA says a 2023 change in incident classification inflated the counts and reports on-time performance stayed relatively high, with about one in five weekday trains delayed similar to last summer.
- Signal upgrades are running 9 months to 3 years late and the capital plan faced earlier funding delays, as outages and flooding — including repeated power failures near West Fourth Street — disrupted lines most affected such as the E, F, N, 1 and 7.