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MTA Data Show Worst Summer for NYC Subway Reliability Since 2018

Officials cite a 2023 tracking change, with aging signals and power equipment driving more breakdowns.

Overview

  • New figures released Sept. 2 show 138 major incidents in June and July, the highest for those months since 2018.
  • July recorded more delays tied to infrastructure and equipment than any month since that metric began in 2020.
  • Rider wait-time measures on platforms and in trains climbed to near five-year highs during the summer.
  • The MTA says a 2023 change in incident classification inflated the counts and reports on-time performance stayed relatively high, with about one in five weekday trains delayed similar to last summer.
  • Signal upgrades are running 9 months to 3 years late and the capital plan faced earlier funding delays, as outages and flooding — including repeated power failures near West Fourth Street — disrupted lines most affected such as the E, F, N, 1 and 7.