MSI Investigates Ryzen 7 9800X3D CPU Burnouts on X870 Motherboards
Two separate incidents of CPU and socket damage suggest potential user error or defective motherboard sockets.
- Two users reported their AMD Ryzen 7 9800X3D CPUs burned out on MSI MAG X870 Tomahawk WiFi motherboards.
- MSI is investigating the incidents, noting improper CPU installation as a possible cause.
- Photographs show burned CPU contacts and AM5 socket pins, with some evidence of bent pins and damaged sockets.
- User error during installation is suspected, but the possibility of defective motherboard sockets is also being considered.
- MSI has not received any official RMA requests, and similar past issues were resolved with BIOS updates.