Overview

• Marks & Spencer has fully reinstated its Sparks loyalty scheme, distributing over 1.8 million birthday treats this month and reactivating its Coffee Stamp offer across UK cafés.
• The retailer raised its colleague discount from 20% to 30% for four days and extended a 10% discount to more than 2,500 contractors for the first time outside Christmas.
• Click-and-collect, beauty orders and food-to-order services remain offline, with M&S expecting to resume these online offerings in the coming weeks.
• Investigations by the National Cyber Security Centre, the Information Commissioner’s Office and law enforcement continue, with four suspects released on bail and links to hacker collective Scattered Spider under review.
• The breach, which began over the Easter weekend, stole customers’ names, addresses and dates of birth, inflicted about £300 million in lost profits and highlighted vulnerabilities in third-party cybersecurity access.