Overview

• Marks & Spencer has recalled the Polarn O. Pyret Poppy Print Romper (model T94 8409A) in sizes 1–12 months sold exclusively on M&S.com and is offering full refunds at all Clothing stores except outlets.
• The retailer’s online ordering platform was paused following a cyberattack detected over the Easter weekend and is slated to resume within weeks with all product categories back on sale before July.
• Chief Executive Stuart Machin confirmed that “threat actors” employed sophisticated social engineering techniques to infiltrate the company’s systems via a third-party contractor.
• A simulation exercise conducted last year enabled M&S to identify the breach rapidly and activate its incident response plan.
• M&S says it will leverage the disruption to accelerate its digital transformation and emerge from the incident as a stronger business.