Overview
- M&S confirmed in March 2026 that its Sparks Delivery Pass is off sale to new customers and that renewals will end once current passes expire.
- The trial pass cost about £25 a year and offered unlimited next-day and nominated-day delivery on selected clothing, beauty and home orders with no minimum spend.
- Existing pass-holders can keep the benefit until their expiry date, and deleting a Sparks account cancels the pass without a refund.
- The retailer announced the change on its website and on X, and a spokesperson said it followed a review that concluded ending the option was the right decision.
- Shoppers on social media called the move “extremely disappointing,” and the Mirror set it against recent pay policy shifts that suggest a wider review of costs and benefits at M&S.