Overview

• Marks & Spencer has stopped online and app orders for a fourth consecutive day, with no timeline for restoration provided.
• Around 200 agency workers at the Castle Donington distribution centre have been instructed to stay home, while direct employees continue working.
• The company's share price has dropped by over 8% since April 22, erasing more than £700 million in market value.
• Contactless payments, initially disrupted, have been restored, but click-and-collect services and refunds remain unavailable.
• M&S is collaborating with cybersecurity specialists and authorities to investigate the likely ransomware attack and secure its systems.