Overview
- Marks & Spencer remains unable to process online orders, with in-store services still facing disruptions two weeks after the attack.
- Hacking group DragonForce claims responsibility for the attack, alleging it has stolen customer and employee data and issued ransom demands.
- The National Cyber Security Centre and Metropolitan Police are actively investigating the attack, which has wiped £700 million off M&S's market value.
- Similar cyber incidents at Harrods and Co-op highlight a broader wave of attacks targeting UK retailers, prompting warnings of escalating risks.
- M&S CEO Stuart Machin apologized to customers, emphasizing ongoing efforts to restore services and urging shoppers to visit stores during the bank holiday weekend.