Overview
- The platform has placed more than 400 London trust-and-safety roles at risk as it reorganises content moderation into fewer global hubs.
- MPs said a shift toward greater use of AI contradicts TikTok’s earlier assurances about the central role of human moderators.
- TikTok rejected the criticism, saying the changes are designed to speed up and strengthen moderation and that most affected staff are not front-line reviewers.
- Sky News reported that some UK roles are expected to be filled by agency workers overseas, and the TUC accused the company of seeking to swap skilled staff for AI and low-paid labour in countries such as Kenya and the Philippines.
- Moderators in Dublin and Berlin have also reported being at risk of redundancy, and the committee published correspondence as it escalated its scrutiny.