Overview
- Supriya Sule’s Delhi-Pune flight AI2971 was delayed by over three hours on June 17 and she decried the airline’s “very bad” service and routine mismanagement.
- Civil Aviation Minister Ram Mohan Naidu intervened within the hour, instructing airline and airport authorities to urgently assist all affected passengers.
- Last week’s crash of flight AI171 in Ahmedabad killed 241 people and left only one survivor.
- Air India grounded its Boeing 787 Dreamliner fleet for extensive safety inspections, a move that has exacerbated cancellations and delays.
- The carrier also cancelled its London and Paris services this week and faced a technical glitch that forced deplaning on a San Francisco-Mumbai route.