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Movimiento Ciudadano Urges Profeco to Enforce Ticket Platform Transparency

Profeco is weighing demands to expose hidden fees, sanction deceptive sales practices, file a collective action on behalf of consumers.

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Overview

  • On July 24, national coordinator Jorge Álvarez Máynez formally petitioned Profeco to apply transparency measures to online ticket sales immediately.
  • The draft law introduced by Deputy Pablo Vázquez Ahued has passed committee approval in the Chamber of Deputies but still awaits a full Pleno vote.
  • Movimiento Ciudadano’s request mandates upfront publication of base prices, extra charges, seat maps and sales conditions to eliminate hidden clauses.
  • The party called on Profeco to investigate and penalize deceptive, discriminatory or abusive practices by platforms including OCESA and Ticketmaster.
  • MC is seeking binding recommendations from Profeco and the launch of a collective consumer lawsuit against major ticket vendors over systematic abuses.