Particle.news
Download on the App Store
8 ARTICLES
·
4w ago

Mother Reimbursed £4,586 After Faulty Parking Machine at Slough Shopping Centre

Savills has launched an investigation into the fault ahead of the car park’s permanent closure.

In the UK, an Indian-origin woman was wrongly billed £4,586 for parking.
Image
Image
Image

Overview

  • Yaditi Kava was charged £4,586 instead of £4.50 for a two-hour stay at Queensmere Observatory Shopping Centre on May 16 after a payment machine glitch.
  • The full refund was processed on June 7 following more than three weeks of delay and intervention by the BBC Three Counties consumer rights programme.
  • Savills, which manages the shopping centre, has confirmed the error was an isolated incident and is reviewing its car park system to prevent repeats.
  • Queensmere Observatory’s multi-storey car park is set to close permanently after being deemed incompatible with modern parking standards as part of a wider redevelopment.
  • The British Parking Association has introduced a Private Parking Scrutiny and Advice Panel to strengthen protections against incorrect charges for motorists.