Mother Calls for Improved Allergy Awareness After Daughter's Fatal Reaction to Costa Hot Chocolate

Hannah Jacobs, 13, died from a severe dairy allergy due to a mislabeled drink; coroner links incident to EpiPen shortage and inadequate staff training.

• Hannah Jacobs suffered a fatal allergic reaction after consuming a Costa hot chocolate mistakenly made with dairy milk.
• Her mother, Abimbola Duyile, advocates for better allergy education and mandatory EpiPen training.
• An inquest revealed failures in communication and allergen process adherence at the coffee shop.
• The coroner highlighted a national shortage of EpiPens as a contributing factor in Hannah's death.
• Costa Coffee has pledged to review staff training and collaborate with allergy awareness organizations.

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