Overview

• Hannah Jacobs suffered a fatal allergic reaction after consuming a Costa hot chocolate mistakenly made with dairy milk.
• Her mother, Abimbola Duyile, advocates for better allergy education and mandatory EpiPen training.
• An inquest revealed failures in communication and allergen process adherence at the coffee shop.
• The coroner highlighted a national shortage of EpiPens as a contributing factor in Hannah's death.
• Costa Coffee has pledged to review staff training and collaborate with allergy awareness organizations.