Overview
- Morrisons says 350 kiosks are now in place nationwide, with more locations to follow and full rollout targeted for early 2026.
- Customers initiate returns in their Amazon account, then use a self-service kiosk to scan a QR code and deposit the parcel.
- Participating stores appear as an option within Amazon’s returns flow, with availability also listed on Morrisons’ online store finder.
- Kiosks are located next to Amazon Lockers or the in‑store customer service desk to streamline drop‑offs during a grocery visit.
- The move extends Morrisons’ in‑store services strategy alongside photo printing, parcel collection, laundromats, key cutting and cash deposit points, and follows the recent Talking Tills initiative.