Overview

• Monzo’s app began failing just after 8:30 a.m. with customers reporting issues sending and receiving payments.
• Outage tracker Downdetector showed almost 500 complaints at around 9 a.m., marking a peak in reported problems.
• Users also faced difficulties logging in to the app and depositing funds during the transfer glitches.
• Monzo serves more than 12 million UK customers; the company confirmed the disruption was resolved by about 10 a.m.
• A series of tech failures at major UK banks this year highlights recurring vulnerabilities in online banking.