Overview
- The company says it detected unauthorized access on December 23 and contained the exposure that evening.
- Exposed information includes names, email and postal addresses, phone numbers, and shipment and order numbers with detailed delivery statuses.
- Mondial Relay reports that no banking data, payment information, or user passwords were accessed.
- Fraudulent accesses were suspended, a technical investigation is underway, the CNIL has been notified, and a legal complaint is being prepared.
- Customers received email notifications and were urged to watch for phishing, as media warn such data can fuel fraud following a separate cyberattack on La Poste.