Overview
- Chief Engineer (Signal & Telecom) Manish Soni and Manager (Security) Rajiv Gite were suspended after Metropolitan Commissioner Sanjay Mukherjee reviewed standard operating procedures used during the disruptions.
- An inquiry panel led by Additional Metropolitan Commissioner Vikram Kumar includes IIT Bombay’s Himanshu Bahirat, CIDCO’s Geetha Pillai and MMRDA’s Astik Pandey, with a mandate to determine causes and recommend corrective steps.
- MMMOCL introduced immediate measures that regulate passenger entry, place a security guard and trained technician on every train, mark emergency ventilation windows, post clear information boards and run daily technical inspections.
- MMRDA said overcrowding pushed trains beyond the 104‑tonne design limit, with readouts of 107–109 tonnes linked to power failures; 582 people were rescued by snorkel ladders from one stalled rake and a second train was towed to a station for evacuation.
- To ease crowding and improve reliability, MMRDA has procured 10 new rakes, seven of which are on trial, and plans to add two to service after inspections to raise the operational fleet to seven and cut headways toward 15 minutes.