Overview

• Müller plans to roll out roughly 1,000 self-service checkouts starting in 2026 across its 949 stores in eight European countries.
• The new systems, developed by Müller’s technology partner DRS, will be installed incrementally as part of a wider modernization push.
• The chain expects the SB-Kassen to speed up checkout for smaller purchases and lighten the workload of in-store staff.
• Competitors dm and Rossmann have already adopted similar self-service solutions to accelerate transactions and lower personnel costs.
• An IHK study finds that 51% of retailers cite staff shortages as a major challenge and the HDE warns of mounting labor pressures on the retail sector.