Overview
- Select 48-hour 100ml roll-on batches sold in the UK, Ireland and South Africa were identified as problematic, and Mitchum published the relevant batch codes.
- The brand says it has reverted to its original manufacturing process and is working with retailers to remove remaining stock, offering refunds through customer care.
- Mitchum stated no other products are affected and urged customers who experience reactions to stop using the product and contact the company.
- Consumers shared reports of severe symptoms including burns, blisters, infections and scarring, with some saying they required antibiotics or antifungal treatment.
- Online commenters criticised the firm's description of cases as “temporary irritation,” while experts noted fragrance ingredients like acetyl cedrene and vanillin can irritate skin or trigger contact dermatitis.