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Mitchum Blames Manufacturing Change for Roll-On Reactions, Moves to Pull Affected Batches

The company has not issued a formal recall.

Overview

  • Select 48-hour 100ml roll-on batches sold in the UK, Ireland and South Africa were identified as problematic, and Mitchum published the relevant batch codes.
  • The brand says it has reverted to its original manufacturing process and is working with retailers to remove remaining stock, offering refunds through customer care.
  • Mitchum stated no other products are affected and urged customers who experience reactions to stop using the product and contact the company.
  • Consumers shared reports of severe symptoms including burns, blisters, infections and scarring, with some saying they required antibiotics or antifungal treatment.
  • Online commenters criticised the firm's description of cases as “temporary irritation,” while experts noted fragrance ingredients like acetyl cedrene and vanillin can irritate skin or trigger contact dermatitis.