Overview
- The revenue department says the warehouse is back at full capacity with about 172,000 cases pending and average delivery times near 17 days, improving from a March peak of more than 220,000 cases and 25 days.
- A new warehouse program clashed with the old conveyor system, forcing a slower pallet-pick process and causing orders to show as shipped even when they had not left the building.
- Retailers report four to five week waits, daily order caps near 100 cases, and gaps in 30% to 40% of usual items that push customers to visit multiple stores.
- Lawmakers dropped a stopgap plan to let stores buy from out-of-state distributors, and at least four retailers have sued operator Ruan over losses with one case later withdrawn.
- Officials say a higher-capacity warehouse is slated to open by year’s end to more than double throughput, though some reports point to 2027, underscoring how one facility can bottleneck the entire market.