Minneapolis-Saint Paul Named Best Mega Airport in North America

J. D. Power's 2024 study highlights top airports amid rising travel costs and passenger volumes.

Minneapolis-Saint Paul International Airport ranked highest in the 'mega' airport category, followed by Detroit Metropolitan and Phoenix Sky Harbor.
Newark Liberty International Airport was rated the worst among 'mega' airports due to access issues and traffic congestion.
John Wayne Airport in California topped the 'large' airport category, with Tampa International and Kansas City International also scoring high.
Indianapolis International Airport led the 'medium' airport category, praised for its design and passenger-friendly facilities.
Despite high passenger volumes and increased costs, 60% of travelers reported enjoying their airport experience, though spending on food and retail has declined.