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Midoya Insolvent; Refund Complaints Mount While Shop Keeps Taking Orders

Consumer advocates urge documented claim filings, warning of only partial refunds.

Overview

  • A preliminary insolvency proceeding has been in place since August 11, 2025, with attorney Ulrike Sythes appointed as provisional administrator.
  • Midoya says orders placed after the filing are being processed and shipped, yet customers report long delays or missing refunds after returns.
  • The Verbraucherzentrale Niedersachsen advises customers to register claims with proof and cautions that recoveries often cover only part of what is owed.
  • Consumers are warned to avoid prepayment in this situation, and vouchers are likely to lose value in an insolvency.
  • Founders Max Gaas and Colin Singh registered GS Home & Holiday GmbH on August 18, 2025, with €25,000 share capital for short-term furnished rentals, according to registry records.