Particle.news

Download on the App Store

Microsoft Word Bug Causes Document Deletion in Specific Cases

A bug in Microsoft 365 Word version 2409 deletes files when saved with certain file names, prompting users to adopt workarounds.

  • The bug affects Microsoft 365 Word version 2409, causing files to be deleted when saved with capitalized extensions like .DOCX or .RTF and the # symbol in the file name.
  • The issue arises when users close Word and are prompted to save changes, but it does not occur with manual saves before closing.
  • Deleted files may be recoverable from the Recycle Bin, offering a temporary relief for affected users.
  • Microsoft has acknowledged the issue and is investigating, with no timeline yet for a permanent fix.
  • Users are advised to manually save files and adjust settings to avoid the bug, such as disabling the Backstage view for keyboard shortcuts.
Hero image