Microsoft Word Bug Causes Document Deletion in Specific Cases
A bug in Microsoft 365 Word version 2409 deletes files when saved with certain file names, prompting users to adopt workarounds.
- The bug affects Microsoft 365 Word version 2409, causing files to be deleted when saved with capitalized extensions like .DOCX or .RTF and the # symbol in the file name.
- The issue arises when users close Word and are prompted to save changes, but it does not occur with manual saves before closing.
- Deleted files may be recoverable from the Recycle Bin, offering a temporary relief for affected users.
- Microsoft has acknowledged the issue and is investigating, with no timeline yet for a permanent fix.
- Users are advised to manually save files and adjust settings to avoid the bug, such as disabling the Backstage view for keyboard shortcuts.