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Microsoft Will End SMS Verification for Personal Accounts

The company says text-message codes are a major fraud risk.

Overview

  • Microsoft confirmed it will stop sending text-message codes for personal Microsoft accounts and will phase out SMS for sign-in and account recovery.
  • Users are being moved to passwordless options such as passkeys, the Microsoft Authenticator app, and a verified backup email address.
  • Passkeys store a cryptographic key on your device and use your face, fingerprint, or a device PIN to prove it is you, which makes phishing much harder.
  • Windows 11 will prompt personal account holders with a "Sign in faster with your face, fingerprint, or PIN" screen to set up a passkey and verify a backup email.
  • Microsoft has not given a cutoff date and reports flag gaps for edge cases like virtual machines or devices without biometrics or security keys.