Microsoft Unveils Autonomous AI Agents, Intensifying Rivalry with Salesforce

The tech giant's new AI agents are designed to automate business tasks, promising increased productivity and efficiency for enterprises.

Microsoft's new AI agents, part of its Copilot Studio, will be available in public preview next month, allowing businesses to create customized virtual employees.
These agents are intended to automate routine tasks across sales, service, finance, and supply chain operations, freeing up human workers for more complex responsibilities.
Salesforce CEO Marc Benioff has criticized Microsoft's Copilot, likening it to the outdated Clippy assistant, and touts Salesforce's Agentforce as a superior alternative.
The introduction of these AI agents marks a significant step in Microsoft's strategy to enhance enterprise productivity through AI, leveraging its partnership with OpenAI.
Concerns remain about the potential risks of autonomous agents, including data security and job displacement, as companies navigate the integration of AI into their workflows.