Overview

• The applicability score, derived from over 200,000 anonymized Copilot interactions, ranks occupations by how much AI can assist or perform their core tasks.
• Interpreters, translators, writers and customer service representatives top the high-risk list, reflecting AI’s growing competence in communication and content creation.
• Manual and hands-on roles such as phlebotomists, roofers and maintenance operators fill the 40 least exposed positions because they demand physical dexterity and unpredictable real-world judgment.
• Microsoft researchers emphasize that high scores indicate task overlap, not inevitable layoffs, warning that business decisions and economic factors ultimately shape employment trends.
• Industry and policy leaders are debating how to use the findings to design reskilling initiatives and regulatory guidelines that support workers through AI-driven changes.