Overview

• Researchers analysed over 200,000 anonymised Copilot interactions to generate an AI applicability score measuring overlap between AI capabilities and specific job tasks.
• Interpreters, translators, historians and customer service representatives topped the list of 40 professions with the highest exposure scores.
• Roles requiring physical dexterity and context-specific decision-making such as carpenters and roofers recorded the lowest applicability scores under current generative AI benchmarks.
• Satya Nadella revealed that AI now contributes 30% of Microsoft’s code and Bill Gates cited its lower-cost, higher-accuracy substitution of writing, simple coding and telesupport roles.
• The findings guide governments and businesses in prioritising targeted policy measures and large-scale reskilling to address looming entry-level and knowledge-role shifts.