Overview

• Microsoft Teams experienced a global outage on Friday, affecting thousands of users and disrupting digital communication across multiple industries.
• The outage was attributed to a networking issue, and Microsoft initiated a failover process to restore the service.
• Despite initial failover efforts, service restoration was not immediate for all users, particularly in North and South America.
• By Saturday, Microsoft confirmed that the Teams service was fully operational and maintaining optimal health.
• The incident underscores the vulnerabilities of reliance on technology and the importance of robust contingency planning.