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13h ago

Microsoft Pushes Automatic Rollback to Resolve WSUS Failures of Windows 11 24H2 Update

Manual imports with specific update IDs remain available for IT teams until the rollback reaches all managed devices.

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Overview

  • Many WSUS-managed enterprise systems fail to install the August 12 KB5063878 update, reporting error code 0x80240069 and unexpected Windows Update service (wuauserv) crashes.
  • Microsoft confirmed the WSUS-specific delivery issue on its Windows release health page and said home users are unlikely to be affected.
  • A Known Issue Rollback is now rolling out automatically to enterprise-managed devices to restore successful installation of the 24H2 cumulative update.
  • IT administrators can apply a published KIR Group Policy immediately to accelerate the rollback across their managed endpoints.
  • Until the rollback is fully propagated, organizations can import the patch manually via WSUS using specific Update-IDs, apply registry or PowerShell tweaks, or download it from the Microsoft Update Catalog.