Overview

• Microsoft has eliminated over 15,000 positions in 2025 as it reallocates talent toward AI development and operations.
• The company is replacing traditional sales specialists with technical solutions engineers to enable earlier AI demonstrations to customers.
• Julia Liuson has declared that every role will require active use of AI tools like Copilot and that proficiency will factor into performance reviews.
• Integrating AI into customer support and engineering workflows has delivered more than $500 million in cost savings so far.
• Microsoft plans to invest around $80 billion this fiscal year to expand its AI infrastructure, including data centers and model development.