Microsoft Confirms Windows Hello Bug in Latest Security Update
The KB5055523 update disrupts login functionality for devices with advanced security features, with workarounds available but no permanent fix yet.
- Microsoft's April 2025 security update, KB5055523, causes Windows Hello login issues on Windows 11 24H2 and Windows Server 2025 devices with certain security settings enabled.
- The bug affects devices using Dynamic Root of Trust for Measurement (DRTM) or System Guard Secure Launch after performing a system reset with the 'Keep my Files' option.
- Impacted users encounter error messages preventing PIN or facial recognition logins, such as 'Something happened and your PIN isn’t available.'
- Microsoft has provided temporary workarounds, including re-enrolling PINs or facial recognition through system settings, but a permanent fix is still pending.
- Other update-related bugs, including Credential Guard issues and safeguard holds for incompatible drivers, have been addressed, highlighting ongoing challenges with update stability.