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Microsoft Begins Phased Retirement of Lens Scanner App in September

Microsoft is steering Lens users toward its Copilot mobile app despite missing several of the scanner’s key functions

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Overview

  • Microsoft has started notifying users that Lens will enter its retirement phase in mid-September.
  • New installs of the app will be blocked in mid-October and the app will be removed from the App Store and Google Play by mid-November.
  • After December 15, Microsoft Lens will no longer support creating new scans, although existing scans and OneDrive files will remain accessible.
  • Users are advised to migrate to the Microsoft 365 Copilot mobile app for scanning, despite its lack of direct saving to Office apps and missing accessibility features.
  • The Lens retirement is part of Microsoft’s broader shift from standalone utilities to integrated AI-powered experiences within its Copilot platform.