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Microsoft and CrowdStrike Reject Delta's Blame for Costly Tech Outage

Delta claims a software update issue caused $500 million in losses, but Microsoft and CrowdStrike argue the airline's outdated IT systems are to blame.

  • Delta Air Lines attributes a global tech outage to a faulty CrowdStrike update, leading to massive flight cancellations.
  • Microsoft and CrowdStrike assert Delta ignored their offers of assistance during the outage.
  • Both tech companies claim Delta's aging IT infrastructure exacerbated recovery delays.
  • Delta seeks legal compensation, citing significant financial and reputational damage.
  • The dispute highlights the complexities of IT management and accountability in large-scale operations.
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