Overview
- Microsoft's cloud services failed on Thursday evening, leaving Outlook, Teams, Copilot and SharePoint inaccessible for many users around the world.
- Microsoft said engineers identified an overloaded process that establishes secure connections, reported steady restorations and found no indications of malicious activity.
- The outage disrupted real services such as NHS clinics reverting to paper records, New Zealand pausing visa processing and Australian students facing exam interruptions.
- Germany's Digital Ministry urged organisations to build redundancies and diversify suppliers, and the federal administration said its on‑premise setups avoided major outages.
- Media reports of a surge in demand for the federal open‑source OpenDesk conflict with an April government figure showing 8,756 active licences, and ZenDiS plans partner‑led pilots and European cloud offerings with regular operations targeted for early 2027.