Overview

• Microsoft confirms an active incident on the Service Health Dashboard affecting access to Teams, Exchange Online and the Microsoft 365 admin center.
• Users report missing Multi-Factor Authentication codes and failures when signing in through Microsoft Entra single sign-on.
• Engineers are rebalancing dependent service infrastructure as a near-term mitigation while reviewing load-balancing and directory pathways.
• Outage reports climbed into the hundreds on Downdetector, with complaints from the UK, Europe and North America, and Microsoft has not detailed regional scope.
• Customers are being directed to the Service Health page and the Microsoft 365 status account on X for updates after some reported trouble reaching health portals.