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Microsoft 365 Copilot Bug Let AI Summarize Protected Emails as Microsoft Monitors Patch

The lapse heightens concern over how deeply integrated AI features handle sensitive corporate data in Microsoft 365.

Overview

  • A programming flaw in Copilot Chat allowed access to emails labeled confidential and those covered by Data Loss Prevention policies.
  • Copilot could retrieve content from users’ Sent and Drafts folders and produce summaries despite protections that should have blocked it.
  • Microsoft began rolling out a fix in early February and says it is monitoring deployment and reaching out to affected customers.
  • The company has not disclosed how many users or organizations were impacted or provided a date for full remediation.
  • Initial reports surfaced in January, and some institutions responded with restrictions, including the European Parliament’s IT service blocking AI functions on work devices.