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Mexico’s Mobile Registry Hits Early Snags as Sheinbaum Defends Policy and Carriers Press for Delay

Sheinbaum frames the measure as a security tool, placing custody of users’ data with carriers.

Overview

  • Operators report intermittent systems and heavy demand since the January 9 launch, while the regulator has kept the June 30 registration deadline and July 1 suspensions in place.
  • Telcel acknowledged fixing a vulnerability in its online portal after reports that full user records could be exposed, as authorities opened multiple investigations and the company denied a mass data exfiltration.
  • Industry groups urged the CRT to postpone the rollout, arguing a 30‑day build window was unworkable and that registering roughly 158 million lines would require about 924,000 sign‑ups per day.
  • Registration requires official ID and a live selfie validated against government databases, and the IFT says carriers will not retain document images or biometric data beyond recording a successful check.
  • Unregistered lines will be limited to emergency access starting July 1; postpaid users remain bound by their contracts during suspension, and prepaid numbers risk being lost after their lifecycle if not linked.