Overview
- Existing lines must be registered by June 30, 2026, with unregistered numbers suspended from July 1 for all services except emergency and operator attention calls, and billing may continue for contracted plans.
- Registration requires a valid photo ID and the holder’s CURP for all prepaid and postpaid lines, with individuals allowed to link up to 10 numbers and companies registering under an RFC.
- Online enrollment includes a liveness selfie check; after three failed attempts the remote process closes and users must complete it with an advisor or in person at customer service centers.
- Telcel has detailed its remote flow and in-person option, Movistar offers similar steps with selfie validation, and operators report heavy traffic on platforms while keeping the process free.
- A consultation portal to verify numbers linked to a CURP or RFC is scheduled to open on February 7 initially for Telcel, and operators may store only limited fields such as name, CURP/RFC, number, ID type, and validation result under data-protection rules.