Mexico’s Labor Ministry Says SIQAL Logs 11,800 Complaints in Two Months

Overview

• STPS figures show 86% of submissions are complaints, 10.6% allege contract noncompliance, and 3.4% report workplace accidents.
• The platform allows workers, unions and the public to file reports quickly, anonymously and securely, replacing email, phone and in‑person channels.
• A traffic‑light dashboard displays whether cases are attended, in process or concluded, with every step recorded to ensure traceability.
• The system automates the full cycle from intake through verification, supervision and potential sanction, which STPS says complements its Annual Inspection Program and improves planning.
• STPS and local reporting say common allegations include unpaid wages, minimum wage violations, unpaid year‑end bonuses, excessive hours and unpaid profit sharing, accounting for about 70% of filings.