Overview
- The amendment adds Sections VIII and IX to Article 76 Bis of the Federal Consumer Protection Law to regulate online transactions and cancellations.
- Providers must offer an immediate, simple way to end services, subscriptions or memberships without unnecessary hurdles or unjustified fees.
- Companies must clearly disclose if charges recur, including amount, frequency and date, obtain express informed consent, and send renewal notices at least five days in advance.
- The measure applies broadly to digital platforms and services with recurring charges, including streaming, telecom, apps and software.
- The bill passed unanimously in the Senate and was sent to the Executive for publication in the Diario Oficial, with lawmakers citing over 20,000 Profeco complaints in 2024 and noting alignment with FTC and EU practices.