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Mexico Senate Approves One-Click Cancellation Law for Digital Subscriptions

The measure now awaits publication in the federal gazette to curb abusive recurring charges through clear disclosures and express consent.

Overview

  • The Senate passed the reform unanimously with 91 votes and sent it to the Executive for publication in the Diario Oficial de la Federación.
  • The change adds fractions VIII and IX to Article 76 Bis of the Federal Consumer Protection Law to govern electronic transactions.
  • Platforms must provide an immediate, simple mechanism that allows consumers to cancel subscriptions or memberships with one click.
  • Providers are required to clearly disclose recurring-charge terms—amount, periodicity, and date—and obtain the user’s express informed consent.
  • Automatic renewals must be flagged at least five days in advance with the option to cancel without penalty, a move lawmakers say aligns with FTC and EU standards and responds to 20,000+ Profeco complaints in 2024.