Overview
- Senators unanimously approved amendments adding Fractions VIII and IX to Article 76 Bis of the Federal Consumer Protection Law.
- Digital providers must disclose recurring charges prominently, obtain express informed consent for auto‑payments, give at least five days’ notice before renewals, and allow immediate, penalty‑free cancellation.
- The requirements apply to major platforms including Netflix, Spotify, HBO, Amazon Prime, Disney+, VIX, gaming services, mobile apps, and other digital memberships.
- Lawmakers cited 78 million active digital users in 2024, according to Comscore, along with more than 20,000 Profeco complaints tied to automatic subscriptions and difficult cancellations.
- Backers say the reform aligns Mexico with the FTC’s Click‑to‑Cancel rule plus EU guidance, with U.S. data from Chase highlighting months‑long cancellation timelines as a cautionary example.