Overview
- The Diario Oficial de la Federación on December 12 published additions to Article 76 Bis that regulate automatic charges and cancellations for subscriptions and memberships.
- Providers must notify consumers of automatic renewals at least five calendar days in advance and allow immediate, penalty-free cancellation.
- Companies are required to display, in a visible way, the periodicity, amount, charge date, and renewal conditions and to obtain express, informed consent for recurring billing.
- The reform prohibits confusing sales or advertising practices and mandates special care for communications to children, older adults, and people who are ill.
- Authorities indicated the changes take effect Saturday, December 13, and Profeco invited consumers to report noncompliance through its official complaint channels.