Overview
- All mobile numbers must be linked to the holder’s CURP starting January 9, covering both prepaid and postpaid lines with photo ID verification.
- Telcel’s registration site has experienced intermittent failures due to heavy demand, with users reporting stalled pages and repeated errors.
- Remote registration permits up to three attempts; after unsuccessful tries, customers must contact an advisor or complete the process at a service center.
- Successful linkage is confirmed by a required SMS, and Telcel will open a Portal de Consulta on February 7 for users to check registrations tied to their CURP.
- The deadline to register existing lines is June 30, 2026, with suspensions beginning July 1 that restrict service to emergency and citizen-attention calls while billing continues.