Overview

• Rotational tandeo cuts and reduced pressure have affected 284 colonias in 10 boroughs since early August to balance supply during maintenance.
• The Pozo Granjas San Antonio pump in Iztapalapa will remain offline until August 28, while Milpa Alta’s Pozo San Pedro Atocpan resumed service on August 2 after an electrical repair.
• Affected households qualify for a 95 percent waiver on water rights fees and can request free water tankers via Locatel or SACMEX hotlines.
• Residents can check live supply status and outage schedules on SEGIAGUA’s “Agua en tu colonia” platform to plan their water use.
• The tandeo program supports SEGIAGUA’s broader push to modernize aging conduits, storage tanks and pumping stations across the capital.