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Mexico City Cyber Police Warn of 'Regalos Navideños' Holiday Scam Targeting Shoppers

The bulletin explains how bogus giveaways harvest personal and banking data, offering step-by-step prevention guidance plus reporting contacts.

Overview

  • The SSC‑CDMX Cyber Police report that the scam pushes fake gift or coupon promotions through email, social media, and messaging apps including WhatsApp, Facebook, X, and TikTok.
  • Victims are lured to fill forms or enter sensitive banking details on spoofed sites, and some links attempt to install malware or request risky permissions on devices.
  • Authorities urge users to avoid clicking suspicious links or downloading unknown files, verify websites before entering data, use strong passwords, enable two‑step verification, update devices, and distrust offers that seem too good.
  • Suspected or successful fraud should be reported to the Unidad de Policía Cibernética at 55 5242 5100 ext. 5086 or via email at policia.cibernetica@ssc.cdmx.gob.mx.
  • Seasonal safety guidance also covers in‑person shopping and ATM use, advising secure ATM locations, no help from strangers, skimmer checks, visible belongings, minimal distractions, and bank transaction alerts.