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Metra Apologizes After Second Day of BNSF Rush-Hour Delays Crowd Union Station

The agency is reviewing the incident with Amtrak, with delays possibly extending into Thursday morning.

Overview

  • Switch failures began around 4:15 p.m. Wednesday, stopping train No. 1247 near Halsted Street before it was taken out of service.
  • Metra initially forecast up to 20-minute holdups on inbound and outbound trips, later increasing estimates to as much as 45 minutes.
  • By about 6:41 p.m., trains were moving again but were expected to operate with extensive delays, according to Metra.
  • Large crowds formed at Union Station for a second straight evening during severe cold, following warnings of heavy congestion.
  • Metra said it is working with Amtrak to review the episode and warned delays could carry into Thursday’s morning rush.