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Meta’s Muse Expands Connectors as Amazon Blocks Its Shopping Access

Partner pushback plus security scrutiny are reshaping how Muse can act across commerce and personal data.

Overview

  • Muse, which added Spotify playback and a Plaid read-only banking connector on Friday, can now play and save music and read account balances and transactions when a user explicitly links those services.
  • Meta runs each user’s Muse agent inside a dedicated secure virtual machine and funnels every external request through a Sentinel gate that requires explicit approval cards and a read-before-write permission model.
  • Amazon has blocked Muse from making purchases on its site, citing identification and privacy concerns and warning it will apply the same rule to other agentic AIs that try to act on customers’ behalf.
  • Security researchers and journalists have flagged real risks in desktop builds and warned that Muse’s toy-like mascot, Jolly, may disarm users about privacy and could attract youth despite the product being limited to adults.
  • Meta plans a Muse Charm hardware keychain prototype for the 2026 holidays, but its final design, pricing, and whether partners or regulators will accept agent-driven commerce will shape how widely Muse can operate.