Meta's Ad-Free Subscription Service Accused of Breaching EU Consumer Laws
European Consumer Organization alleges unfair practices and misleading information in Meta's new service
- Meta Platforms' ad-free subscription service, launched in Europe this month, has been accused of breaching EU consumer laws by the European Consumer Organization (BEUC) and 18 of its members.
- Meta introduced the service, which applies to Facebook and Instagram, in response to EU rules requiring companies to give users a choice on whether their data can be collected and used for targeted ads.
- BEUC claims Meta is using unfair, deceptive and aggressive practices, including partially blocking consumers from using the services to force them to make a decision quickly, and providing misleading and incomplete information.
- BEUC also alleges that even if users select the new service, their data is likely to continue to be collected and used for other purposes.
- The subscription fee for the ad-free service is criticized as being very high, which could deter users and push them to consent to Meta's profiling and tracking.