Overview
- Thousands to tens of thousands of users worldwide reported errors, forced logouts and failed logins for Facebook, Instagram and Messenger, with outage reports spiking around 2:30 p.m. UK time on Friday.
- Many users were abruptly logged out and faced generic “unknown error” or “page not found” messages that blocked sign‑ins and feed refreshes for mobile apps and some web users.
- Meta publicly acknowledged the problem via communications lead Andy Stone and its Platform Status page, which specifically listed “High disruptions” for Ads Manager while engineering teams investigate.
- The disruption has had uneven effects across Meta’s ecosystem, with some users seeing partial restoration and services such as WhatsApp and parts of Instagram less affected for some people.
- Outage trackers and social posts were the primary sources of situational awareness during the event, though some monitoring sites experienced their own instability and Meta has not yet given a technical cause or firm ETA for full recovery.